On Site Posted On Customer Service Adviser

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Rural area Private sector Business Automobile repair services Insurance Responsibilities Tasks Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive credit and employment applications Receive payments Sell merchandise Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support Experience and specialization Type of product Automotive parts and accessories Computer and technology knowledge Internet MS Excel MS Outlook MS Windows MS Word Adobe Illustrator MS PowerPoint MS Office Social Media Spreadsheet Google Drive Additional information Security and safety Driving record check (abstract) Reference required Transportation/travel information Own transportation Own vehicle Valid driver's licence Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Bending, crouching, kneeling Repetitive tasks Walking Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Initiative Ability to multitask Dependability Honesty Quick learner Benefits Health benefits Dental plan Health care plan Paramedical services coverage Financial benefits Group insurance benefits Other benefits Free parking available Parking available