On Site Posted On Customer Service Agent

No degree, certificate or diploma Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Private sector Responsibilities Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Receive and log complaints Receive payments Experience and specialization Computer and technology knowledge Enterprise resource planning (ERP) software Internet MS Excel MS Outlook MS Windows MS Word Additional information Work conditions and physical capabilities Attention to detail Walking Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Benefits Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Life insurance Other benefits Free parking available