On Site Posted On Customer Relations Clerk

Education No degree, certificate or diploma Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Willing to relocate Office building Responsibilities Tasks Advise clients on advertising or sales promotion strategies Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments Maintain and manage digital database Answer clients' inquiries and provide information Professionalism in customer service Experience and specialization Computer and technology knowledge Database software Internet MS Excel MS Outlook MS Windows MS Word Spreadsheet Google Drive Additional information Security and safety Criminal record check Transportation/travel information Own transportation Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Repetitive tasks Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Benefits Health benefits Dental plan Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus