On Site Posted On User Support Technician

be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Provide customer service Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Organized Team player Ability to multitask