On Site Posted On Travel Agency Manager

non-university certificate or diploma from a program of 1 year to 2 years Experience 5 years or more On site Work must be completed at the physical location. There is no option to work remotely. Work setting Willing to relocate Relocation costs covered by employer Travel agency Cruise ship Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Develop and implement marketing strategies Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Supervise office and volunteer staff Supply information on package tour vacancies Sell travel products and travel insurance Pre-flight documentation Co-ordinate activities with local tour guides or leaders of performance groups Experience and specialization Computer and technology knowledge Point of sale system Database software Adobe Acrobat Reader Sabre Central reservation system (CRS) Amadeus Galileo Travel bookings International travel Domestic travel Business travel Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Sitting Personal suitability Analytical Creativity Efficiency Goal-oriented Hardworking Positive attitude Time management Client focus Efficient interpersonal skills Organized Patience Ability to multitask