Job Description
Arabic-Speaking Call Center Executive - Healthcare & Aesthetics • Handle inbound and outbound patient calls professionally and efficiently. • Communicate with patients in Arabic and English. • Schedule and coordinate patient appointments. • Perform and/or assist with insurance eligibility checks and verify insurance coverage. • Demonstrate good knowledge of health
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insurance procedures and requirements. • Handle patient enquiries related to medical and aesthetic treatments. • Promote services through effective telephone communication. • Identify opportunities for upselling and cross-selling relevant medical and aesthetic services. • Follow up with leads and existing patients to maximize appointment conversions. • Maintain accurate patient and call records. • Provide a high standard of customer service and patient experience. • Have Sales Experience Additional benefits: Visa, insurance
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