IT Operations & Helpdesk

IT Student Systems Tester

Birmingham City University
England Full Time 10 Sep 2026
Offered Salary
£32,006 to £35,331 per annum
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Job Description

Role Summary We are seeking an IT Student Systems Tester to join our IT Services department, supporting the delivery of h Role Summary We are seeking an IT Student Systems Tester to join our IT Services department, supporting the delivery of high-quality, reliable and resilient student systems across the University. In this role, ...
you will play a key part in ensuring that enhancements, new functionality, configurations, customisations and upgrades to student systems are thoroughly tested and quality assured before being introduced into production. You will work closely with the IT Student Systems Team and University stakeholders to develop and execute test plans, identify and resolve defects, and ensure systems meet business, data quality and information security requirements. Key Responsibilities Develop and execute comprehensive end-to-end test plans covering functional, non-functional, unit, integration and system testing. Create test cases and maintain test schedules, results, defect registers and traceability records, analysing and reporting testing outcomes and issues. Ensure test environments and data are appropriately managed, including the use of representative, anonymised data in line with information security requirements. Work collaboratively with the IT Student Systems Team and stakeholders to resolve issues, support user acceptance testing and ensure new functionality is successfully transitioned into production. Essential Requirements Relevant vocational qualification, such as NVQ Level 3, or equivalent work experience and relevant skills. Experience of using and testing corporate student systems, including experience of technical environments, version management and data validation. Experience of testing methodologies, including test management, planning and execution, with knowledge and familiarity of programming languages such as SQL, HTML, CSS and JavaScript. Understanding of systems development lifecycles, Agile methodologies, ITIL best practice and information governance. Strong analytical, problem-solving and attention-to-detail skills, with the ability to communicate effectively and work collaboratively with colleagues and stakeholders.  Further Information If you are excited by the opportunity to help ensure the quality, resilience and continuous improvement of the University's student systems, we would love to hear from you. This is an opportunity to play an important role within IT Services, working collaboratively with colleagues across the University to deliver reliable systems and services that support our students and staff. Interviews for this role are scheduled to take place on 28 October 2026.  
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Job Information

Company
Birmingham City University
Category
IT Operations & Helpdesk
Location
England
Employment Type
Full Time
Salary
£32,006 to £35,331 per annum

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Job Overview

IT Operations & Helpdesk
Full Time
£32,006 to £35,331 per annum

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