IT Operations & Helpdesk

Learning Technologist (Technical)

Queen Mary University of London
London Full Time 25 Aug 2026
Offered Salary
£44,288 to £51,755 per annum
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Job Description

About the Role Queen Mary University of London (QMUL) is one of the UK’s foremost research-intensive higher education institutions, ra About the Role Queen Mary University of London (QMUL) is one of the UK’s foremost research-intensive higher education institutions, ranked ninth amongst multi-faculty universities in the 2014 Research Excellence Framework ...
and receiving a silver rating in the 2017 Teaching Excellence Framework. IT Services is responsible for the provision of all IT-related services to the University. The department develops new IT solutions in collaboration with colleagues from across the University, whilst also ensuring the ongoing smooth operation of existing solutions. About the Department Situated within IT Services, the TELT provides strategic oversight of technology enhanced learning at Queen Mary University of London and works to promote, support and develop technology enhanced learning across the institution. It is responsible for institution-wide learning applications such as (but not limited to) the online learning environment, QMplus (based on Moodle and Mahara), Turnitin to assist with similarity detection, Echo360 lecture capture, Kaltura media streaming, and MS Teams for online teaching. This is an evolving suite of technologies. About you Reporting to the Teaching & Learning Systems Manager, the purpose of this role is to ensure that Queen Mary staff and students are supported in making the most effective use of technologies for learning, teaching and assessment.  The postholder will provide both educational and technical support, including training, consultancy and communication activity. They will take an active role in the day-to-day operations of the TELT’s training and support function as well as in digital education change projects, whilst working closely with colleagues in schools and institutes to ensure initiatives are well embedded and evaluated. The postholder will have sufficient knowledge to provide technical advice on all centrally supported learning applications whilst maintaining particular expertise in a smaller number of services/applications for which they will be considered the TELT Application Lead.  About Queen Mary At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities. Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly. JP 10819 Learning Technologist (Technical).pdf – 743KB Opens in a new window
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Job Information

Company
Queen Mary University of London
Category
IT Operations & Helpdesk
Location
London
Employment Type
Full Time
Salary
£44,288 to £51,755 per annum

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Job Overview

IT Operations & Helpdesk
Full Time
£44,288 to £51,755 per annum

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